PRIVACY PRACTICE
Home Privacy Practice
At Heroes Dental, we understand that your privacy is paramount. In order to provide you with quality dental and customer care, and to show full transparency of our methods, we have drafted a privacy practice notification detailing how our dental practice may use your private information.
If you believe that Heroes Dental has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Vanessa Guzman
Director of Compliance
Mailing Address: 423 W. FM 495, San Juan TX 78589
Telephone Number: 956-223-4428 Fax Number: 956-223-4548
Email: compliance@heroesdental.com
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html